To ease any concerns about the financial part of your healthcare, we hope
the following billing information will help you better understand the
charges you will incur as a patient.
As a courtesy to you, when complete insurance billing information is provided
at the time of services, we will submit a claim to your health insurance.
If you have health insurance, we ask that you sign a form assigning benefits
to the hospital. This process authorizes your insurance company to send
payments to Saint John. If you didn't have the necessary insurance
information when you registered, please contact Patient Accounting at
816-942-4400, with this information as soon as possible. We expect to
receive insurance payment within 45 days of the claim being submitted.
Since your insurance policy is a contract between you and your insurance
company, it is your responsibility to ensure that your insurance company
pays your claim in a timely manner.
Many health insurance companies now require pre-admission certification,
pre-authorization, or a second medical opinion before they will cover
your inpatient admission and/or outpatient treatment at a hospital. It
is your responsibility to see that these requirements are met prior to
Payment in full is due upon receipt of the statement indicating that the
balance is your responsibility. If the balance can not be paid in full,
it can be paid by three equal payments if you contact us at 816-942-4400.
The hospital has partnered with The Midland Group to provide affordable
payment options for you. This program offers reasonable monthly payments,
no approval process, no penalty for pre-payment, and no effect on your
The hospital has a financial assistance policy for which you may qualify.
The income guidelines are based on Federal Poverty Limits. If your income
is less than the limit for your family size, you may qualify for partial
to full forgiveness of your hospital bill.
Most people have some form of hospital insurance. Providence will accept
your insurance only if we can verify that your policy is in force and
that the benefits are assigned to the hospital. When your insurance has
been verified you will be expected to pay any deductible and/or co-insurance.
We urge you to pay any deductible due within 30 days of service on inpatient
accounts and at the time of service on outpatient accounts. We accept
most major credit cards as well as cash or check.
Collection of accounts guidelines allow for delinquent accounts to be placed
for recovery with a professional collection agency or attorney.
Your hospital bill does not include charges from physicians. You will receive
separate bills from those providers. Please call them if you have questions
about their bills. Often requested are:
- United Imaging Consultants (Radiology) 913-362-5434 or 913-362-2153.
- Physicians Reference Lab (Pathologist) 913-338-4070
Outpatient deductibles and co-payments are to be paid at the time of service
by cash, check or credit card. The hospital will bill your third party
carrier (insurance company) and any remaining balance will be due as soon
as the third party carrier pays their portion.
Emergency Room Patients
Medicare, Medicaid, Workmen's Compensation and verified insurance claims
will be filed by the hospital for patients accessing emergency services.
All balances will be due, in full, after insurance pays, or at the end
of 90 days, whichever occurs first.
Patients with Insurance
Patients with insurance coverage need to provide the following:
- All pertinent information regarding insurance should be given at the time
that the service is scheduled or at the time of admission.
- An assignment of hospitalization benefits is required unless the bill is
paid in full at the time of service.
Coverage will be verified by the hospital upon admission and all deductibles,
co-insurance and non-covered items will be due prior to discharge.
Patients without Insurance
Patients responsible for full payment of their account should make a deposit
toward their bill at the time of admission. The balance may be paid weekly
while in the hospital, with the full balance due at dismissal. We accept
most major credit cards as well as cash or check. If you need to make
payment arrangements please contact us at 816-942-4400. If you don't
have insurance, please contact us to set up payment arrangements prior
Financial assistance programs (federal, state and local) may be available
for patients who need help paying their hospital charges.